Privacy Policy - ConnectED
Last updated: January 2025 - This privacy policy explains how ConnectED (myconnected.co.uk) processes your personal data in accordance with the UK Data Protection Act 2018 and GDPR.
1. Who We Are
ConnectED (myconnected.co.uk) is an EdTech and events booking platform. We are registered in the United Kingdom and act as the data controller for personal information collected through our platform.
2. Information We Collect
We collect and process the following personal information:
- Name, email address, and contact details
- Professional background and educational qualifications
- Event booking history and preferences
- Payment information
- Learning progress and assessment data
- Communications and feedback
- Technical data (IP address, browser type, device information)
3. How We Use Your Information
- Providing access to educational content and events
- Processing event bookings and payments
- Tracking learning progress and issuing certificates
- Sending essential communications about your bookings and account
- Personalizing your learning experience
- Improving our services and platform
- Complying with legal obligations
4. Legal Basis for Processing
- Contract: Processing necessary for providing our services
- Legitimate Interests: Platform improvement and security
- Consent: Marketing communications (where applicable)
- Legal Obligation: Compliance with UK laws
5. Data Retention
We retain your data for as long as necessary to provide our services and comply with legal obligations. Account data is kept for 6 years after account closure. Learning records are retained for 11 years.
6. Your Rights
Under GDPR, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request data erasure
- Restrict processing
- Data portability
- Object to processing
7. Contact Us
For privacy inquiries: privacy@myconnected.co.uk
You can also complain to the ICO at 0303 123 1113 or visit ico.org.uk